Would you like an immediate answer? Check out our Help Center for the answers to frequently asked questions. For questions about our platform or investing in general, please visit our Knowledge Center.
Do you want to activate 2FA?
If you have a question about two-factor authentication (2FA), you can easily activate it by following the instructions here.
Contact details
You can send us your question or comment 24 hours a day, 7 days a week.
Phone
You can reach our Service Desk on weekdays from 7am to 9pm. Note that there could be a surcharge if you want to place an order via phone. Please refer to our Fee Schedule for more information.
Placing order
You can send your order to our Orderdesk. Please refer to the ISI - Order Execution Policy for the requirements of an email order. Note that there could be a surcharge if you want to place an order via e-mail. Please refer to our Fee Schedule for more information.
Press
For press information please contact us via email.
Corporate Actions
For information and providing instructions regarding corporate actions please contact our service desk via email.
KYC
For inquiries related to identity verification and compliance requirements.
Account Security
If you think the security of your DEGIRO account may be compromised, please contact us via email.